NovaTech Data Solutions LLC ("we", "our", or "us") operates as a specialized Appraisal QC Review and Mortgage Support Services provider. We are committed to maintaining robust privacy and data security protocols for all AMC networks, certified appraisers, mortgage processing firms, and valuation companies in the United States. This Privacy Policy details how we collect, handle, transmit, protect, and govern data processed through our operations.
01. Compliance and US Regulatory Alignment
Operating within the US mortgage valuation sector requires strict compliance with federal and state regulations. NovaTech aligns its operational controls with Gramm-Leach-Bliley Act (GLBA) customer privacy protections, Appraisal Independence Requirements (AIR), and individual state financial directives.
- Gramm-Leach-Bliley Act (GLBA): Protecting Non-Public Personal Information (NPI) of mortgage borrowers.
- Appraisal Independence Requirements (AIR): Ensuring separate administrative pipelines that preserve appraiser autonomy.
- State Financial Directives: Mapping processing records according to individual state-level mortgage lending requirements.
02. Types of Data We Process
Our role is primarily that of a Data Processor on behalf of our B2B clients. The categories of information we handle include property appraisal reports (forms 1004, 1073, 1025, 1004D), borrower Non-Public Personal Information (NPI), and B2B client contact profiles.
- Appraisal Report Assets: Comprehensive property appraisal filings (forms 1004, 1073, 1025, 1004D, etc.) including address information, interior/exterior photographs, tax parcel records, comparative grid calculations, and comparable property selections.
- Borrower Non-Public Information (NPI): Loan numbers, sales contracts, occupant contact information, or borrower name registries contained within submitted valuation documents.
- B2B Client Contact Profiles: Names, corporate emails, direct telephone lines, and company credentials provided during inquiry submissions or Free Trial review applications.
03. Data Collection and Processing Modalities
We process data to deliver contracted Appraisal QC Review and Mortgage Support Services. Specifically, data is processed for line-by-line quality control audits, syntax formatting diagnostics, and Fannie Mae/Freddie Mac submission summary report clearances.
- Quality Control Auditing: Verifying math accuracy, comparable matching, and zoning consistency prior to transmission.
- Syntax Formatting Diagnostics: Cleaning formatting code errors and ensuring compliance with Uniform Appraisal Dataset (UAD) standards.
- Portal Delivery Clearing: Debugging Fannie Mae and Freddie Mac Submission Summary Report (SSR) scoring anomalies.
04. Security Safeguards and Zero Persistence Policy
To secure sensitive mortgage asset data, NovaTech implements strict operational security controls including a Zero Local Persistence protocol, SSL/TLS encrypted transfer links, and complete USB and screenshot terminal lockdowns.
- Zero Local Persistence: Appraisal reports are audited strictly inside centralized web portals or secure cloud drives. Reviewers are restricted from downloading, caching, or persistently saving files to local workstations.
- Encrypted Connections: All electronic file transfers operate over industry-standard Secure Socket Layer (SSL/TLS) encrypted connections.
- Workstation Lockdowns: Our operational review floors utilize strictly monitored, thin-client terminals. Physical USB ports, external email systems, and print capabilities are fully disabled on reviewer terminals.
06. Cookies and Analytical Tracking
Our public marketing website utilizes standard cookie parameters to maintain user sessions (e.g. CSRF validation tokens) and secure admin logins. We do not run intrusive behavioral tracking suites or cross-site tracking cookies.
07. Corporate Privacy Administration
If you represent an AMC, lending firm, or appraiser group and have queries regarding our data encryption standards, GLBA compliance, SOC2 alignment, or wish to audit our workspace physical access records, please connect with our Operations Desk.